Phone: +49 (0) 1784671090
Managing Director: Sevcan Özdemir
Commercial register: Köln, HRB 90650
VAT identification number: DE311720001
The European Commission provides a platform for Online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/.
To participate in a dispute resolution procedure before a consumer conciliation Board, we are not obliged and is not ready.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.