Cancellation policy

The right of withdrawal

You have the right to cancel within fourteen days without giving reasons this contract.

The revocation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the Goods have taken possession or.has.

In order to exercise your revocation right, you need to limited us (Carpettex UG (limited liability), cross auerstr. 117, 52355 Düren, info@carpettex.de, Germany, phone: +49 (0) 1784671090) by means of a clear Declaration (e.g. a letter sent by Post, Fax or E-Mail) of your decision to withdraw from this contract, inform. You may use the attached model withdrawal form which is however not mandatory.

You can fill the pattern-cancellation form or another clear Declaration on our website https://www.carpettex.de/de/bestellungsverfolgung and submit electronically. You make use of this opportunity, we will forward to you immediately (eg by E-Mail) a confirmation of the receipt of such a withdrawal.

To observe the revocation period it is sufficient that you send the notification about exercising the right of withdrawal before the withdrawal deadline.

Consequences of the revocation

If you withdraw from this contract, we have you all payments that we have received from you, including the costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than our offered, most favourable standard delivery) immediately and at the latest within fourteen days from the day repay, on which the notification about your cancellation of this contract with us is received. For this repayment we use the same means of payment as you used for the original transaction, unless you explicitly agreed otherwise; in no case will you be charged fees for this repayment. We can refuse the repayment until we have received the Goods back or until you have provided proof that you have returned the Goods, whichever is the earlier date.

You have to return the Goods promptly and in any event not later than fourteen days from the day on which you notify us of the cancellation of this contract, to us or to Ayyildiz carpet GmbH - for CARPETTEX - To silt arable 1-3 - D-50170 Kerpen - Germany. The deadline is met if you dispatch the Goods before the expiry of the period of fourteen days. We will bear the cost of returning the Goods. You need to pay for any diminished value of the Goods only if this loss in value is due to the nature, characteristics and functioning of the Goods necessary to deal with them.

Model Withdrawal Form

(If you want to cancel the contract, then please fill out this form and send it back to us.)

– Carpettex UG (limited liability), cross auerstr. 117 , 52355 Düren, info@carpettex.de, Germany

– Hereby give notice that(n) I/we (*) from my/us (*) concluded contract for the purchase of the following Goods (*)/provision of the following service (*)

– Ordered on (*)/received on (*)

– Name/consumer(s)

– Address of the/consumer(s)

– Signature of consumer(s) (only with message on paper)

Date

(*) Delete as appropriate.

Special Notes

If you Finance this contract through a loan and revoke it later, you are no longer bound to the loan contract if both contracts form an economic unit. This is particularly the case if we are simultaneously your lender or if your lender in order to Finance our participation. If we the loan with effect of the revocation is already received, your lender occurs in relation to you regarding the legal effects of withdrawal or return our rights and duties from the financed contract. The latter does not apply if the present contract is the purchase of financial instruments (eg securities, foreign exchange or derivatives) to the object. You want to avoid a contractual commitment as far as possible, to make you aware of your right of withdrawal and also revoke the loan contract, if you make a cancellation right exists.


Cancellation policy is created with the Trusted Shops legal copywriter in cooperation with the Wilde Beuger Solmecke Rechtsanwälte.


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