General Terms And Conditions

1. Scope

For all orders placed through our Online Shop the following terms and conditions apply.

2. Contract Partner, Conclusion Of Contract

The purchase contract comes off with Carpettex UG (limited liability).

With setting of the products in the Online Shop we submit a binding offer to conclude a contract on these articles. You can put our products without obligation in the shopping cart and your entries prior to submitting your binding order at any time rectify, by making use of for this purpose in the order process provided for and explained in the proofing tools. The contract is concluded by accepting by Clicking the order button the supply of the Goods in the shopping cart. Immediately after submitting the order, you will receive a confirmation via E-Mail.

3. Contract Language, Contract Text Storage
The contract for the available languages are German and English.

We save the contract text and send you the order data and our GTC by E-Mail. The text of the Treaty can be viewed in our customer Login.

4. Terms and conditions of delivery

In addition to the specified product prices, shipping costs. Information on the amount of shipping costs you.

We supply only the shipping route. A collection of the goods is unfortunately not possible.

We do not deliver to pack stations.

5. Payment

In our Shop the following payment methods are available:

Payment in advance
In the case of the advance payment, we will provide our Bank details in a separate E-Mail and deliver the goods after receipt of payment.

PayPal Plus
In the context of the payment service, PayPal Plus we can offer you a variety of payment methods as PayPal Services. You will be redirected to the website of the Online-provider PayPal. There you can specify your payment data, the use of your data by PayPal and the payment instruction to PayPal to confirm.

If you have selected PayPal as your payment method, you have to be to be able to the amount of the invoice to pay, registered or register with your access data legitimate. The payment transaction is conducted by PayPal immediately after confirmation of the payment order automatically. You will receive further information during the order process.

If you have chosen the payment method credit card, you need to be, to be able to the amount of the invoice to pay at PayPal, not registered. The payment transaction is carried out immediately after confirmation of the payment order and its legitimacy as the rightful cardholder by your credit card company to request from PayPal and your card charged. You will receive further information during the order process.

If you use the payment method direct debit is chosen, you need to have the invoice amount to pay, PayPal is not registered. With the confirmation of the payment instruction, you grant to PayPal a direct debit mandate. On the date the account is debited, you will be informed by PayPal (so-called Prenotification). Under the submission of the direct debit mandate immediately after payment confirmation instruction PayPal asks its Bank to initiate the payment transaction. The payment transaction is executed and your account debited. You will receive further information during the order process.

If you have selected payment by invoice, you need to be, to be able to the amount of the invoice to pay at PayPal, not registered. After successful address verification and credit checks and submission of the order, we will, in our claim to PayPal. You can pay in this case only to PayPal with discharging effect. For payment processing via PayPal with the terms and conditions and PayPal's privacy policy shall apply in addition to our General terms and conditions–. For more information and the full terms and conditions of PayPal invoice for purchase can be found here: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE.

Purchase on account and financing via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46 in Stockholm, Sweden, we offer you the invoice purchase and hire purchase as a payment option.
Please note that Klarna rates invoice and Klarna purchases are only available to consumers and that payment is to be made to Klarna.

Klarna Hire-Purchase
With the financing service of Klarna, you can pay for your purchase to be flexible in monthly Installments of at least 1/24 of the total amount (with a minimum of € 6.95). For more information about Klarna including the terms and conditions and the European standard consumer credit information can you find here.

Klarna Invoice
When purchasing on account with Klarna you will always get the goods first and you always have a payment period of 14 days. The full terms and conditions for purchase on account can you find here. The online shop collects the original invoice with Klarna a fee of $ 0.00 per order.

6. Retention of title

The commodity remains until the complete payment our property.

7. Transport damage

Transport damages if Goods with obvious, please report such defects immediately to the delivery person and please do not hesitate to contact us immediately. The Failure to file a complaint or has contact for your legal claims and their enforcement, especially your warranty rights, any consequences. Help us to make our own claims against the carrier or the transport insurance.

8. Warranty and guarantees

Unless hereinafter otherwise expressly agreed, the statutory warranty rights.
The limitation period for claims of defects for used goods is one year from delivery of the goods.
The foregoing limitations and the shortening of the deadlines shall not apply for claims due to damage caused by us, our legal representatives or vicarious agents

  • in the case of injury to life, body or health,
  • in the case of intentional or grossly negligent breach of duty and fraudulent intent,
  • in the case of violation of essential contractual obligations whose fulfilment makes the proper execution of the contract possible in the first place and on whose compliance the Contracting partner may regularly trust (cardinal obligations)
  • in the context of a promise of Guarantee, to the extent agreed, or
  • to the extent that the scope of the product liability law is.

Information to any additional applicable guarantees and the precise conditions you'll find on each product page and on the special information pages in the online shop.

9. Liability

For claims due to damage caused by us, our legal representatives or vicarious agents, we shall always be unlimited

  • in the case of injury to life, body or health,
  • in the case of intentional or grossly negligent breach of duty,
  • in case of a warranty promise, as far as agreed, or
  • to the extent that the scope of the product liability law is.

In the case of violation of essential contractual obligations whose fulfilment makes the proper execution of the contract possible in the first place and on whose compliance the Contracting partner may regularly rely, (cardinal obligations) by slight negligence by us, our legal representatives or vicarious agents, the liability to the amount of the at the conclusion of the contract limited to the predictable damage, whose occurrence must typically be expected. In Other respects, claims for damages are excluded.

10. Dispute resolution
The European Commission provides a platform for Online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/.
We are ready, on an out-of-court conciliation proceedings before a consumer conciliation Board.
Is responsible to the General consumer arbitration Board of the centre for arbitration e. V., straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.


Terms and conditions created with the Trusted Shops legal copywriter in cooperation with the Wilde Beuger Solmecke Rechtsanwälte.


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