Shipping costs and return costs
Shipping
We ship our items with the company GLS. Shipping time is 1-2 days after receipt of payment.
You can track the current status of your shipment, providing your parcel number, at:
https://gls-group.eu/DE/de/pakettracking
Please see the following overview for all information about shipping costs:
National:
Free shipping within Germany
International:
France / France | 12.90 euros |
Austria | 12.90 euros |
United Kingdom / Great Britain | 12.90 euros |
België / Belgique / Belgium | 12.90 euros |
Nederland / Niderlande | 12.90 euros |
Lëtzebuerg / Luxembourg | 12.90 euros |
Česká Republika / Czech Republic | 12.90 euros |
Danmark / Denmark | 12.90 euros |
Italia / Italy | 29.90 euros |
Polska / Poland | 29.90 euros |
España / Spain | 29.90 euros |
Sverige / Sweden | 29.90 euros |
Norge / Norway | 29.90 euros |
Portuguesa / Portugal | 29.90 euros |
Finland / Finland | 29.90 euros |
Return
If you do not like the delivered goods, you can return them free of charge within 30 days. Please tell us a date, between Monday and Friday, on which we can have the shipment picked up from your home. Unfortunately we cannot determine the time. An alternative pickup address, such as your neighbor's or your workplace, is also possible if you are not at home. A return slip is not required. After successful collection, we will immediately cancel and refund your order.
Shipping and returns
Your shipping packaging
The shipping costs include loading and packaging fees as well as postage costs. The loading fees are fixed, although transport costs fluctuate depending on the total weight of the package. We advise you to combine several articles within an order. We cannot combine two different orders and shipping costs are calculated separately for each order.